Need help? We’re within reach.
Whether you have a question about an order, product, delivery or shopping on our website, our customer support channels are available to help you find the right answer.
Contact us for the things that matter.
Reaching the right support channel makes resolving your query simpler. Here are the most common reasons customers contact us.
Order Assistance
Contact us if you need help understanding your order status, order information or a recent purchase.
Product Questions
Need clarification before buying? Reach out for questions relating to products listed on our website.
Delivery Support
For delivery related concerns, share your order details when contacting our customer support team.
Policy Assistance
Review our return, refund, cancellation, privacy and shipping policies for detailed guidance.
Know who you’re shopping with.
URBANKART ECOM is operated through the registered business entity shown here. These details are provided so customers can clearly identify the business associated with the website.
Read About Us →Our registered business location.
CHAS, S/O- C L Burnwal Bansidih, CHAS, Bokaro Steel City, District Bokaro, Jharkhand - 827013
A little information helps us help you faster.
If your query relates to an existing purchase, include your order information when contacting us.
Mention the product, order or concern involved so the support request is easier to understand.
When possible, contact us using the details associated with your order.
Returns, refunds, cancellations and shipping are explained in detail on their respective pages.